Independent Living Support Worker
The Vacancy
Here at Halton Housing, we are looking for an experienced and compassionate Independent Living Support Worker to work across our vibrant organisation.
Hours: 22 hours per week
Duration: Permanent
What You’ll Do:
- Provide person-centred support to residents within independent living and sheltered housing schemes.
- Carry out welfare visits and wellbeing calls to promote customer safety and independence.
- Assess support needs and complete support plans, risk assessments, and related documentation.
- Work with customers and partner agencies to adapt support as needs change.
- Attend multi-agency meetings and make safeguarding referrals where appropriate.
- Support tenancy sustainment through assessments, customer profiling, and income and expenditure reviews.
- Conduct property viewings and tenancy sign-ups, helping to minimise void periods.
- Build positive relationships with customers, families, colleagues, and external agencies.
- Advocate for customers where needed and empower them to access support and services independently.
What You’ll Need:
- Experience providing housing-related support and promoting independent living.
- Strong customer service and communication skills, with the ability to handle challenging situations sensitively and professionally.
- Understanding of safeguarding principles and responsibilities.
What You’ll Get:
- 30 day holiday entitlement (increasing to 33 days after 3 years’ service), plus bank holidays
- Opportunity to buy or sell holidays
- Competitive salary
- Electric Vehicle Salary Sacrifice Scheme
- Flexible and Hybrid working
- Supported training and development opportunities
- Health and Wellbeing Cash Plan
- Competitive Pension Scheme
Why Halton Housing?
At Halton Housing, our purpose is Improving People's Lives. We're looking for people who share our values:
- We are Honest – we build trust through openness, integrity and accountability.
- We are Dynamic – we embrace change, seek opportunities and continually improve.
- We Care – we put people first and make a positive difference to our customers, colleagues and communities.
If this sounds like you and you're looking for a role where you can make a real difference, we'd love to hear from you.
We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
The Company
An innovative housing provider, with customers at the heart of everything we do.
We're an award-winning housing association, with over 7,000 homes across Runcorn and Widnes in Cheshire, and now expanding geographically across the North West.
We're known for our innovative approach - strengthening our reputation as a landlord of choice in the borough and beyond.
Working at Halton Housing
Our Benefits
Our Location
Testimonials
Daz, Neighbourhood
Allocations Manager
Mark, Marketing &
Communications Officer
Ria, Graduate Development
Project Manager
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Tel: 0303 333 0101